Article 1: General Conditions
These general conditions of sale apply to all orders placed on www.eau de lourdes.com website orders. Bookstore operated by esoteric GVP . We reserve the right to adapt or modify at any time these terms and conditions. If modified , it will be applied to each order the general terms and conditions in force at the date of the order .

 

Article 2 : Availability of products
Our product offerings and prices are valid while stocks last .

 

Article 3 : Validation controls and electronic signature ( Act of 13 March 2000 on the electronic signature)
Any order signed by the consumer "double click" constitutes an irrevocable acceptance which can be challenged only within the limits set out in these terms and conditions .
The "double click" associated with the authentication and non-repudiation and integrity protection of messages is an electronic signature. This electronic signature has value between the parties as well as a handwritten signature.

 

Article 4 : Price
Selling prices of the products are prices at the time of recording of the order excluding shipping costs. It does not include any taxes and duties payable by the customer when the import of goods into the country of destination. Prices are in Euros.
The price reflects the French VAT rate.
Zero-rated sales : the country of delivery of the order is only taken into account for granting tax exemption and sales tax off products is effective only for countries of delivery ECE .
We reserve the right to change our prices at any time but we are committed to applying the rates that were displayed at the time of your order.

 

Article 5 : Payment and Security

Terms of Payment

You can make the payment:

 

- By credit card:

Payment is on the bank server secure PayPal . This implies that no banking information concerning you is transmitted via the Eau-de- lourdes.com site. Payment by credit card is perfectly secure and your order will be recorded and confirmed upon acceptance of payment by the bank.

 

securing

The details of your credit card are encrypted using SSL (Secure Socket Layer) and never transmitted unencrypted over the network. Payment is made directly to the bank. We have no access to these details, and do not keep on our servers. That is why they are called back for each new transaction on our site.

 

- By check :

Payable to Mr Daniel PHILIPPE library or GVP

Your order will be reserved for 15 days. Beyond this period, without receiving your check by mail to the following address Bookstore GVP - 23 Rue de Paris - 94220 Charenton le Pont, will be canceled.

The order will be processed upon receipt of your check and after collection .

 

- In Money Order

Payable to Mr PHILIPPE Daniel

Your order will be reserved for 15 days. Beyond this period, without receiving your Money Order by mail at the following address Bookstore GVP - 23 Rue de Paris - 94220 Charenton le Pont, will be canceled.

The order will be processed once we receive your Money Order

 

- By Western Union

Payable to Mr PHILIPPE Daniel

Please contact us as soon as the numbers of your office via email at the following address : gvp94@free.fr

 

Your order will be reserved for 15 days. Beyond this period, without receiving your numbers western union, it will be canceled .

The order will be processed upon receipt of your mandate

 

- In COD ( CRBT )

Only for metropolitan France , you pay your order directly to the factor provide an additional cost of 7 euros per order in addition to the standard fee.

 

Reservation of ownership
The products remain our property until full payment of the order. However after the receipt of the order by the client, the risks of goods are transferred to the customer.
Failure to Pay
We reserve the right to refuse to make a delivery or to honor an order from a customer who has not fully paid or a previous order or with whom a payment dispute is being administered .

 

Article 6 : Delivery
General
The products are delivered to the delivery address you provided during the ordering process.

- Delivery METROPOLITAN FRANCE

 

Delivery Collissimo Monitoring via POST :
Costs of participation in the preparation and dispatch

    
€ 3.50 for orders with a value equal to or less than 14 €
    
7 € for orders whose amount is between € 14.01 and € 56
    
€ 11 for orders whose amount is between € 56.01 and € 126
    
€ 16.50 for orders whose amount is between 126.01 and 266 €
    
€ 19 for orders whose amount is between 266.01 and 406 €
    
€ 26 for orders whose amount is between € 406.01 and € 826
    
€ 30 for orders whose amount exceeds € 826.01

 

* If Delivery COD (only in Metropolitan France ) Colissimo via POST :
Provide an Additional costs € 7 above.

No claim of non-receipt of a direct Colissimo will be accepted by our services beyond one month after shipment.

 

- Delivery COD ( FRANCE METROPOLITAN only)

 

Delivery Collissimo Monitoring COD via POST :
Costs of participation in the preparation and dispatch

    
€ 10.50 for orders with a value equal to or less than 14 €
    
€ 14 for orders whose amount is between € 14.01 and € 56
    
€ 18 for orders whose amount is between € 56.01 and € 126
    
€ 23.50 for orders whose amount is between 126.01 and 266 €
    
€ 26 for orders whose amount is between 266.01 and 406 €
    
€ 33 for orders whose amount is between € 406.01 and € 826
    
€ 37 for orders whose amount exceeds € 826.01

No claim of non-receipt of a direct Colissimo will be accepted by our services beyond one month after shipment.

 

- Delivery For DOM , ECE & SWITZERLAND

Delivery Colissimo Recommended against signing via POST
Costs of participation in the preparation and dispatch

    
€ 16 for an order which is equal to or less than 28 €
    
€ 22 for an order whose amount is between € 28.01 and 70
    
€ 31 for an order whose amount is between 70.01 and 126 €
    
€ 54 for an order whose amount is between 126.01 and 266 €
    
€ 78 for an order whose amount is between 266.01 and 406 €
    
€ 100 for an order whose amount is between 406.01 and 546 €
    
€ 147 for an order whose amount is between 546.01 and 826 €

No claim of non-receipt of a direct Colissimo will be accepted by our services beyond one month after shipment.

 

- Delivery For TOM & ABROAD

Delivery Colissimo Recommended against signing via POST
Costs of participation in the preparation and dispatch

    
€ 23 for an order which is equal to or less than 28 €
    
€ 40 for an order whose amount is between € 28.01 and 70
    
€ 60 for an order whose amount is between 70.01 and 126 €
    
€ 110 for an order whose amount is between 126.01 and 266 €
    
€ 133 for an order whose amount is between 266.01 and 406 €
    
€ 158 for an order whose amount is between 406.01 and 546 €

No claim of non-receipt of a direct Colissimo will be accepted by our services beyond one month after shipment.

 

Article 7 : Responsibilities

    
We can not be held liable for breach of contract for , due to the occurrence of an event of force majeure and in particular in case of total or partial strike of postal services , carriers, and disasters caused by floods or fires . The selection and purchase of a product are the sole responsibility of the customer.
    
We recall that Lourdes water in the bottle is free and only the latter is marketed. The heavy water is not clean at last is marketed. The heavy water is not fit for consumption . We disclaim all responsibility for consumption.
    
No liability can also be engaged in case of non- compliance with the legislation of the country where the goods are delivered . It is the customer's responsibility to check with local authorities the possibilities of importation or use of the products he intends to order .

 

Article 8 : Treatment of parcels retained by the provider
These are the packages that have not been delivered to the final destination for the following reasons : IASP , unclaimed , refused, transport damage , theft ...

8.1 - Returns under the IASP pattern
General
These are the packages returned by the provider responsible for delivery under the heading : Not Known at This Address .
Processing a return IASP
After receipt and acceptance of your package by us , we will offer you reship the product initially ordered , You will be asked to repay the cost in Port for the second shipment.
If you choose to be paid , a check for the amount of your product (excluding postage) will be sent within 15 days of acceptance of return.

8.2 - The return on the grounds " unclaimed "
General
These are the packages that have not been claimed by customers at the post office on time .
Processing of a return on the grounds " unclaimed "
After receipt and acceptance of your package by us , we will offer you reship the product initially ordered , You will be asked to repay the cost in Port for the second shipment.
If you choose to be paid , a check for the amount of your product (excluding postage) will be sent within 15 days of acceptance of return.

8.3 - The return on the grounds " refused "
You refused your package at the time of delivery
No refund will be made.
You have refused the package because it showed obvious signs of opening and / or shock
If the package is damaged, torn open ... you must refused the package and contact our services to inform us. If the provider responsible for the delivery of your parcel Post, you must request a declaration of theft at time of refusal.
After receipt and acceptance of your package by us , depending on availability and according to your wish, we will provide you reship the product initially ordered . Otherwise , we will refund by check the amount of the entire order (product + shipping ) .

8.4 - The return on the grounds " spoliation"
General
These are the packages that have not been delivered to the customer due to theft : open package , dents, empty package ...
Processing of a return on the grounds " spoliation" Upon receipt and acceptance of your package by us , depending on availability and according to your wish, we will provide you reship the product initially ordered . Otherwise , we will refund by check the amount of the entire order (product + shipping ) .

 

Article 9: Returns to retraction
Return Policy
Pursuant to Article L.121- 20 et seq of the French Consumer Code , you have a period of 7 working days from the date of delivery of your order to return any product does not suit you , in his original packaging and in good condition, to his own re- marketing and request a refund without penalty , except for return shipping costs .

ATTENTION: No withdrawal will be accepted if the returned product is unsuitable for its re-marketing . Therefore, the product must be returned in perfect condition in its original packaging, unopened, unsealed , undamaged , unmarked ....
Otherwise, the product will be returned at your expense . To process your request, thank you for reminding us your order number and your full contact details.
Return costs for withdrawal
Return costs in case of withdrawal remain the responsibility of the customer.

 

Article 10 : Provisions of the law " and Freedoms computer "
At any time, " you have a right to access, modify, rectify and delete data concerning you ( art. 34 of the law" Informatique et Libertés "of January 6, 1978 ) .

 

Article 11 : Company Information
Legal Name:
GVP esoteric bookstore - 23 rue de Paris - 94220 Charenton le Pont, France
TEL 01.43.96.08.79 - 01.43.96.43.93 FAX - contact: gvp94@free.fr

Article 12 : Intellectual Property
The " eau-de- lourdes.com " site and the trademark " Lourdes Water " , as well as their related rights are protected. It is forbidden to copy, print , download or part of the site or its content without prior authorization. The photographs to support the text, the products do not enter the contractual field. If errors are introduced in any case our liability will be incurred .

 

Article 13 : Applicable law - Jurisdiction
French law is applicable. Any dispute falls within the jurisdiction of the courts of Créteil 94.